You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Return Policy For Firearm Purchases
If for some reason the buyer is unable to pass the standard background check after purchasing a firearm online, the buyer will be refunded the purchase price minus shipping charges and a 30% restocking fee. This will happen one of two ways, the FFL Dealer where the background check was administered, or directly from KC OUTDOORS. This will be at the discretion of the FFL Dealer. If KC OUTDOORS is to refund the purchase price minus shipping and a 30% restocking fee it will be within 10 working days after receiving the firearm.
We can ship to virtually any address in the United States. Note that there are restrictions on some products, and some products cannot be shipped to certain states. KC OUTDOORS reserves the right to cancel and order that is not allowed to ship to certain states. Please check you local and state laws before placing any orders on restricted items.
Shipping rates are as follows:
All orders under $50.00 will be charged a flat rate of $10.00. All orders over $50.00 will ship for free.
Shipping is set for Best Way, which will usually take 3 to 5 business days. If an item is needed sooner please Contact Us before your purchase and we will make arrangements to ship